Last updated: 25 October 2026
Who we are
Hadfield & Britain Limited is the organisation responsible for personal information described in this notice. Our registered office is Adam House, Gerrard Street, Stalybridge, Cheshire, SK15 2JY. Company number 01261826.
Contact us at contact@hadfieldandbritainltd.co.uk or on 0800 038 5020.
Information we may collect
Depending on your contact with us, this may include your name, contact details, property or site address, details of the work or fault, appointment and quotation information, correspondence, and records connected with work carried out.
Why we use it
We use relevant information to respond to enquiries, prepare quotations, arrange and deliver work, provide customer support, administer accounts and records, meet legal or regulatory duties, and improve our service.
Our lawful basis
The lawful basis depends on the circumstances. It may include taking steps at your request before entering a contract, performing a contract, meeting a legal obligation, or our legitimate interests in running and improving the business and responding to customers.
Who receives information
Information is shared only where needed, for example with relevant employees and engineers, professional advisers, service providers supporting business administration, or regulators and authorities where required. We do not sell personal information.
How long we keep it
We keep information only for as long as reasonably necessary for the purpose collected, including any legal, accounting, contractual, warranty or dispute-handling requirements.
Your rights
Depending on the circumstances, you may have rights to request access, correction, deletion, restriction, objection or transfer of your personal information. You may also complain to the Information Commissioner's Office. Contact us first if you would like us to address a concern.
This website and enquiries
The website contact form prepares a message in your own email application; it does not store the form data on this website. Emails sent to us are handled as business correspondence under this notice.
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